Refund Policy

At aiwhatsapp.in ("we," "us," "our"), we strive to provide high-quality digital marketing services to our clients. However, we understand that there may be circumstances where you may request a refund. This Refund Policy outlines the conditions under which refunds will be issued.

By using our website and services, you agree to the terms of this Refund Policy.

1. Services Eligible for Refund

Refunds may be granted under the following circumstances:

• Service Not Delivered: If the service you purchased has not been delivered within the specified time frame as outlined in the agreement or contract.
• Duplicate Payments: If a duplicate payment has been made due to an error in the payment process.
• Unsatisfactory Results (Subject to Review): If you are not satisfied with the quality of the services provided, you may request a refund, which will be subject to review by our management. Refunds for dissatisfaction are handled on a case-by-case basis, and we may first attempt to correct the issue before issuing a refund.

2. Services Not Eligible for Refund

The following services are not eligible for a refund:

• Completed Services: Once a service has been fully delivered and approved, refunds will not be granted.
• Digital Products: Any digital products, templates, reports, or materials delivered as part of a service are non-refundable.
• Partially Completed Services: If a project has been partially completed, we reserve the right to issue a partial refund based on the work completed up to the point of cancellation.

3. Refund Process

To request a refund, you must:

• Contact us at [Your Contact Email] within 14 days of receiving the service or product.
• Provide the order number, details of the service purchased, and the reason for the refund request.

We will review your request and respond within 5-7 business days. If approved, the refund will be processed within 10 business days, and the amount will be credited back to your original payment method.

4. Refund Conditions

• Non-Refundable Fees: Certain fees, such as processing fees, transaction fees, or third-party tool costs incurred during the provision of the service, may not be refundable.
• Force Majeure: Refunds will not be provided for delays or non-performance due to events outside our control (e.g., natural disasters, technical failures, government actions).
• Modification of Services: If you make changes to the scope of services after they have begun, this may affect your eligibility for a refund.

5. Cancellations

If you wish to cancel a service before it is completed:

• You may request a cancellation at any time before the final delivery of the service.
• Cancellations may be subject to a cancellation fee, depending on the progress of the work and any upfront costs incurred.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically to stay informed about any changes.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

• Email: info@aiwhatsapp.in